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Reading 10,000 open-ended answers: where AI helps and where people still decide
Language models can sort feedback in hours, not months. The judgement about what it means is still a human job.
Insights
Notes from our work on AI-assisted survey analysis, evaluation and online learning.
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Designing online courses for low-connectivity contexts
If a lesson does not load, nothing else about the course matters. Six decisions that keep learners connected.
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Five questions to ask before you launch a course survey
Most course surveys collect answers nobody uses. A few questions up front change that.
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Analyzing feedback in three languages without losing nuance
Translating everything into English first is the fastest way to flatten what people meant.
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