Knowledge Solutions for Social and Environmental Development
We design, implement and evaluate e-learning strategies, programs and projects, and we use AI to turn what survey respondents say into evidence for decisions.
Example analysis of open-ended answers from a course survey
Example analysis- Access and connectivity0%
“I couldn't connect from the field office”
- Relevance of examples0%
“More local case studies, please”
- Tutor support0%
“The tutor answered every question”
Built for organizations working in development
We offer our products and services to international agencies, governments, public and private organizations, and civil society organizations working in social and environmental development, so they can achieve their objectives and impact people's lives.
Our team is multidisciplinary and multicultural, with experts whose experience includes the IDBx eLearning Institute of the Inter-American Development Bank (IDB).
What we do
Consulting, courses and learning resources for development organizations, now with AI analysis of what people tell you.
- Consulting ServicesKnowledge management, e-learning strategy and evaluation for organizations working in social and environmental development.
- Online CoursesOur online courses increase the capacity of individuals, teams, and organizations to address their development challenges.
- e-Learning ResourcesVideos, podcasts, interactive resources and assessments, plus the learning platforms to deliver them.
Selected work
Regional development bank, Latin America and the Caribbean, 2025
What 4,800 participants said about a regional leadership program
AI-assisted analysis of open-ended feedback in three languages to decide what to keep, fix and scale in the next cohort.
- Consulting Services
National public investment agency, Andean region, 2024
A self-paced course on climate-resilient public investment
Design and production of a six-module online course for project planners, built to work on slow connections.
- Online Courses
Social protection network, Central America, 2023
A knowledge-management strategy for a social protection network
Workshops, interviews and a two-year roadmap so member agencies stop reinventing solutions their peers already tested.
- Consulting Services
Our promise
Demonstrated team experience
The core of the ESS team is integrated by former members of the IDBx team with demonstrated experience and satisfactory performance at the Inter-American Development Bank (IDB).
Turn-key course design and production
ESS manages every aspect of the course development process, including coordination and administration of all external vendors and providers.
Quality criteria in online courses
ESS applies good practices in e-learning focused on the audience, such as the Quality Matters Rubric, to ensure alignment among learning objectives, activities, assessments, content, and technologies. Another quality criterion is accessibility of learning resources.
Agile course development
ESS follows an agile process for developing online courses to speed up their delivery. Our objective is to provide timely, tailored, and innovative solutions to our clients' needs.
Engaging learning experiences
ESS designs and develops e-learning courses based on instructional design best practices to promote participant engagement, with a sound cost-benefit analysis in the choice of methodologies, resources, pathways, content, and educational technology.
Our core team
We combine our expertise with partners and providers around the world to offer all the solutions our clients need.
Edgar Gonzalez
Marie Reid
Pablo Olguín
Sara Segundo
Osvaldo Burgos
Beatriz Velasco
Astrid García
Lino Lorenzón
Luciana Pereira
Carlos Macher
Fernanda Silva
Denisse López
Organizations we work with
Latest insights
1 min read
Reading 10,000 open-ended answers: where AI helps and where people still decide
Language models can sort feedback in hours, not months. The judgement about what it means is still a human job.
1 min read
Designing online courses for low-connectivity contexts
If a lesson does not load, nothing else about the course matters. Six decisions that keep learners connected.
1 min read
Five questions to ask before you launch a course survey
Most course surveys collect answers nobody uses. A few questions up front change that.
Questions we often hear
Let's talk about your next program
ESS offers knowledge solutions to support your organization's upskilling and reskilling efforts, boost capacity development and help achieve the Sustainable Development Goals.